Splattered all over the business pages of the national newspapers this week has been a damning story about how Persimmon was given a five star rating by the Home Builders Federation. The housebuilder was awarded this top star rating despite a catalogue of devastating safety failures, slapdash workmanship and punitive leaseholds.

The disconnect between the HBF’s customer satisfaction survey and the poor quality of Persimmon’s homes came to light after the housebuilder commissioned its own internal review into the quality of its new-build houses. While Persimmon’s homes have been subject to criticism for several years, the issue only really came to highly publicly following the very public controversy over vast bonuses paid to the management.