Every organisation makes mistakes. The test is not whether it does so, but the reaction when the extent of the mistake becomes apparent to those at the top. On this scorecard, failures are being chalked up faster than with A-level algorithms.
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Neil Collins’ Notebook: Range and pump anxiety are putting off electric car users, and Andy Haldane proves once again why he should have been Bank of England boss.
Richard Walker wants to swap frozen food for the world of politics. But is he up to the job?
British women now pay more for their underwear because of complex rules of origin.
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